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| Professional
Communications: |
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Presentation
Skills for Managers |
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Advanced
Business Communications |
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Conducting
Effective Meetings
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Conducting
Effective Conference Calls |
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Business
Computer Applications:
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Keyboarding
and Numeric-Pad Skills
Includes Accuracy and Productivity
Measures
Integrated with Listening Comprehension
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MS Office Suite
Word, Excel, PowerPoint, Access,
Outlook
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Internet
Usage and Research
Browser Functionality and Search
Logic |
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eCRM
and Industry Tools Usage
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| Customized
Programs: |
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Web-based
Culture Program for US-based eRetail
Firm |
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Communications
Skills for Financial Researchers
and Journalists |
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Analytic
Reading Skills for Credit Dispute
Investigators |
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Communications
Skills for Technical Help Desk Professionals
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Cross-Cultural
Communication:
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Cultural
Sensitization for Frontline Service
Executives
Offered for US, UK, Canada,
Australia, New Zealand, South
Africa
Mid-Term Goals Definition (Coaching)
Final Skills Assessment (Certification)
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Professional Cultural Orientation
Indian Professional to North
American/UK Setting
UK/North American Professional to
Indian Setting |
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Conducting
Meetings and Negotiations |
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